Coronavirus (COVID-19) General Information:


Symptoms of COVID-19 – Fever, Cough & Shortness of Breath.

Prevention of COVID-19 – DSHS recommends these everyday actions to help prevent the spread of any respiratory virus, including :

● Wash hands often for 20 seconds and encourage others to do the same.

● If no soap and water are available, use hand sanitizer with at least 60% alcohol.

● Cover coughs and sneezes with a tissue, then throw the tissue away.

● Avoid touching your eyes, nose, and mouth with unwashed hands.

● Disinfect surfaces, buttons, handles, knobs, and other places touched often.

● Avoid close contact with people who are sick.

How COVID-19 Spreads – The virus is thought to spread mainly from person to person:

● Between people who are in close contact with one another (within about 6 feet).

● Via respiratory droplets produced when an infected person coughs or sneezes.

Contact DSHS

● Email: coronavirus@dshs.texas.gov

● Phone: For questions about COVID‑19, dial 2‑1‑1, then choose Option 6.

● Hours: 7:00 a.m. – 8:00 p.m., 7 days per week

Source Page www.dshs.state.tx.us/coronavirus/


Centers for Disease Control and Prevention (CDC) – the leading national public health institute of the United States.

Phone: 1 (800) 232-4636

Email: wwwn.cdc.gov/DCS/ContactUs/Form

Website: cdc.gov/coronavirus/2019-ncov/index.html

U.S. Small Business Administration (SBA) – a United States government agency that provides support to entrepreneurs and small businesses.

Email: answerdesk@sba.gov

Website: sba.gov/page/coronavirus-covid-19-small-business-guidance-loan-resources

Internal Revenue Service – is the revenue service of the United States federal government.

Tax Day now July 15 – Treasury, IRS extend filing deadline and federal tax payments regardless of amount owed.

Economic Impact Payment – a stimulus check.

● $1,200 for individuals with income up to $75,000

● $1,200 for the head of household with income up to $112,500

● $2,400 for married filing jointly with income up to $150,000

● additional $500 per qualifying child each eligible child under 17

● Taxpayers who will automatically receive their economic impact payment without additional steps include: filed a federal Income Tax for 2018 or 2019, receive Social Security Retirement, Disability (SSDI) or Survivor Benefits, and or receive Railroad Retirement.

Website (Non-Filers): irs.gov/coronavirus/non-filers-enter-payment-info-here

Website: irs.gov/coronavirus/economic-impact-payment-information-center

National Domestic Violence Hotline – help victims, survivors of domestic violence.

Phone: 1 (800) 799-7233

Website: www.thehotline.org

National Center on Elder Abuse – provides the latest information regarding research, training, best practices, news and resources on elder abuse, neglect and exploitation to professionals and the public.

Phone: 1 (855) 500-3537

Email: ncea-info@aoa.hhs.gov

Website: ncea.acl.gov


Texas Department of State Health Services (DSHS) – a department that provides state-operated health care services, including hospitals, health centers, and health agencies.

2-1-1 Texas – program of the Texas Health and Human Services Commission, is committed to helping Texas citizens connect with the services they need.

Phone: Dial 2‑1‑1

Website: www.211texas.org

Relay Texas 7-1-1 – is a simple, easy-to-remember toll-free number that can be used to access a telephone relay service from any location in the U.S; to call a deaf, hard-of-hearing or speech-disabled individual.

Phone: Dial 7‑1‑1

Website: relaytexas.com/about-texas-captel

Mental Health Support Line: 1 (833) 986-1919

Phone: For questions about COVID‑19, dial 2‑1‑1, then choose Option 6.

Email: coronavirus@dshs.texas.gov

Website: dshs.state.tx.us/coronavirus/

Dallas / Fort Worth Small Business Administration (SBA) – a United States government agency that provides support to entrepreneurs and small businesses.

Phone: 1-817-684-5500

Email: dfwdo.email@sba.gov

Website: sba.gov/offices/district/tx/dallas-fort-worth

Texas Workforce Commission – a governmental agency in the U.S. State of Texas that provides unemployment benefits and services related to employment to eligible individuals and businesses.

Phone: 1 (800) 558-8321 or 1 (800) 939-6631

● Area Codes Beginning with #9 – Mon – Wed – Fri – 8:00 a.m. – 12:00p.m.

● Area Codes Beginning with #3, #4, #5 or #6 – Mon – Wed – Fri – 1:00 p.m. – 5:00 p.m.

Area Codes Beginning with #7, #8 – Tues – Thurs – Sat 8:00 a.m. –12:00p.m.

Area Codes Beginning with #2 – Tues – Thurs – Sat 1:00 p.m. – 5:00 p.m.

Website (Job Seekers): twc.texas.gov/news/covid-19-resources-job-seekers
Website (Employers): twc.texas.gov/news/covid-19-resources-employers

Texas Education Agency / Free Meal Finder – a statewide resource for free school meal pick-up locations.

Website (MealFinder): txschools.gov

Website (TEA):tea.texas.gov/texas-schools/health-safety-discipline/coronavirus-covid-19-support-and-guidance

Texas Council for Developmental Disabilities – helps people with developmental disabilities achieve their potential for independence, productivity and integration into their communities by working to develop a comprehensive system of service and support in Texas.

Phone: (512) 437-5432 or 1 (800) 262-0334

Email: tcdd@tcdd.texas.gov

Website: tcdd.texas.gov/resources/covid-19-information/

TEXAS.GOV – to donate/sell or volunteer medical services.

Website: texas.gov/#covid19

Consumer Protection Division of Texas AG – File a consumer complaint or report price gouging.

Phone: 1 (800) 621-0508

Department of Family and Protective Services – protects children and vulnerable adults from abuse, neglect, and exploitation.

Texas Abuse Hotline: 1 (800) 252-5400

Website: dfps.state.tx.us/contact_us/report


Dallas County Health and Human Services (DCHHS) protects Dallas County residents through disease prevention and intervention, and promoting a healthy community and environment.

Criteria for Testing:

● Shortness of breath

● Cough

● Must show a temperature of 99.6 or higher

Drive-Thru Testing Sites:

● Parking Lot E at the American Airlines Center- 2500 Victory Avenue in Dallas.

● The Ellis Davis Field House – 9191 South Polk Street in Dallas.

Drive-Thru Testing Time:

● 8:00 a.m. to 5:00 p.m. – Please note, due to limited supply, there are only 250 tests per day, per site. Locations will close when tests are depleted.

Business Questions about Stay Home Stay Safe: BusinessCovid19@DallasCounty.org

Mental Health Support Line: 1 (833) 251-7544

Phone: (214) 819-2000 or COVID-19 Hotline: (972) 692-2780

Website: dallascounty.org/departments/dchhs/2019-novel-coronavirus.php


City of Balch Springscityofbalchsprings.com

City of Combinecombinetx.com/

City of Dallasdallascityhall.com/Pages/Corona

City of Garlandgarlandtx.gov/3716/City-Service

City of Mesquitecityofmesquite.com/Coronavirus

City of Rowlettrowlett.tx.us/CivicAlerts

City of Seagoville seagoville.us/

City of Sunnyvaletownofsunnyvale.org/CivicAlerts


Dallas I.S.Ddallasisd.org/covid19

Garland I.S.Dgarlandisd.net/content/coronavirus

Mesquite I.S.D – mesquiteisd.org/community

Sunnyvale I.S.D – sunnyvaleisd.com/domain/704


Stay up to date on the Coronavirus from State Representative Rhetta Andrews Bowers.